Dubai-Store.com Warranty Policy
- Dubai-Store.com Warranty Policy
- 08 Jul, 2020
Dubai-Store.com's warranty policy ensures that your product is protected against any defects in material, design, and/or workmanship after the purchase of the product. On selected products and in instances where Dubai-Store.com is the seller, warranty repairs will be carried out at Dubai-Store.com's authorized service centers.
The warranty is not applicable to cases other than defects in material, design, and/or workmanship. Warranty obligations are limited to repairing of a defective product or refunding the amount of the purchased product excluding handling & delivery charges (such decision at the product Dubai-Store.com’s discretion). Not all products are covered by the warranty; always check the product listing to know if it includes warranty benefits. In the case of a refund, the customer must return all the accessories of the product. Otherwise, the amount of any missing item will be deducted from the amount of the product.
Dubai-Store.com the seller, a six (6) month warranty will be provided for eligible items purchased within United Arab Emirates. Repair or replacement under the terms of a warranty does not provide a right to extension or renewal of the warranty period. Warranty terms are in accordance with your device manufacturer. In the event that your product cannot be repaired but is still under the manufacturer's warranty, we'll issue a replacement or, if a replacement isn't available, you'll be refunded in full.
To avail of warranty services if a defect occurs in your product within the valid warranty period and location, please send a message with an attached picture of your product to the Dubai-Store.com customer service e-mail: info@Dubai-Store.com. Dubai-Store shall contact you within 24 hours to validate the claim & location to set a time for collection. Once collected and approved by noon, the product shall be sent for repair at the service center and returned back to you within 5-21 working days.
|Source||Warranty Duration||Number of Claims per Product*|
|Dubai-Store.com||6 month's warranty ( UAE )||2|
|Third-Party||Dubai-Store will be not responsible and the warranty will not be valid.||Please refer to third party warranty terms|